Last updated: Jan 2026
This website is operated by Thaís Galli de Lira, an individual entrepreneur (natural person) residing in the Netherlands, operating under the trade name “The Poised Leadership Institute”.
For the purposes of Regulation (EU) 2016/679 (GDPR) and applicable Dutch and Italian implementing laws, Thaís Galli de Lira acts as the Data Controller.
Contact details:
WhatsApp Business: +31 630698658
This Privacy, Data & Terms of Use apply to all websites, platforms, services, programs, and communications operated directly by Thaís Galli de Lira under the trade name The Poised Leadership Institute.
This Privacy Policy applies exclusively to personal data processed directly by Thaís Galli de Lira in connection with her services. Personal data processed by third‑party platforms used to host, deliver, or process services (such as Podia, payment processors, email service providers, or scheduling platforms) is governed by the respective privacy policies of those third parties.
This includes, but is not limited to:
Podia‑hosted pages and checkout flows (for content and services offered by Thaís Galli de Lira)
Email newsletters, forms, and surveys
Associated social me
We process personal data only when at least one lawful basis applies:
Consent – when you subscribe, opt in, or voluntarily provide data
Contractual necessity – to deliver purchased products or services
Legitimate interest – to improve services, communicate professionally, and ensure platform security
Legal obligation – accounting, tax, or regulatory compliance
You may withdraw consent at any time.
Name and surname
Email address
Telephone / WhatsApp number
Billing details (processed by secure third‑party providers)
Information submitted through forms, questionnaires, or program participation
IP address (anonymised where possible)
Browser and device type
Pages visited and interaction data
Cookies and analytics identifiers
Your data is used strictly for legitimate, transparent purposes:
Delivering products, programs, sessions, and digital content
Managing accounts, orders, and access credentials
Communicating service updates and relevant information
Sending newsletters or insights (opt‑out always available)
Improving website performance and user experience
Complying with legal and financial obligations
We do not engage in automated decision‑making or profiling producing legal effects.
You will receive communications only if:
You have explicitly subscribed, or
Communication is necessary to deliver a purchased service
You may unsubscribe at any time via the link in our emails or by contacting support@thepoisedleadershipinstitute.com.
SMS or WhatsApp communications are limited to service‑related messages or explicitly consented updates. You may opt out at any time.
We do not sell personal data.
We may share limited data with trusted processors solely to operate services, such as:
Payment processors
Email and CRM platforms
Scheduling tools (e.g. Calendly)
Video platforms (e.g. Zoom, Google Meet)
Website hosting and analytics providers
All processors are contractually bound to GDPR / FADP‑compliant data protection standards.
Where data is processed outside the EU/EEA or Switzerland, appropriate safeguards are applied, including:
EU Standard Contractual Clauses
Adequacy decisions (where applicable)
We use cookies and similar technologies to:
Ensure site functionality
Understand traffic and usage patterns
Improve content relevance
You may manage cookie preferences through your browser or consent banner. Disabling cookies may affect site functionality.
Personal data is retained only:
For the duration necessary to deliver services
As required by accounting, tax, or legal obligations
Data is securely deleted or anonymised when no longer required.
You have the right to:
Access your personal data
Rectify inaccurate data
Request erasure (“right to be forgotten”)
Restrict or object to processing
Data portability
Lodge a complaint with your local supervisory authority
Requests may be sent to support@thepoisedleadershipinstitute.com.
We apply appropriate technical and organisational measures to protect personal data. Payment information is handled exclusively by encrypted third‑party payment providers.
All content, methodologies, programs, and materials are protected by copyright and trademark laws. No content may be copied, redistributed, or commercially exploited without prior written consent.
All services and materials are provided for educational and informational purposes only. They do not replace medical, psychological, legal, financial, or professional advice.
To the extent permitted by applicable law, The Poised Leadership Institute shall not be liable for indirect or consequential damages arising from use of this site or its services.
Nothing in these terms limits mandatory consumer protections under EU, Swiss, Dutch, or Italian law.
These terms are governed by the laws of the Netherlands, without prejudice to mandatory consumer protections under European Union law, including those applicable in Italy.
We may update this policy periodically. The latest version will always be published on this page.
For any questions regarding privacy, data protection, or these terms:
📧 support@thepoisedleadershipinstitute.com